Frequently Asked Questions

Give us a call at (330) 608-5928‬ or send us an email at greg@portionpadl.com


+ Should I get the single-side Portion PadL?

  • Ideal for single slice applications, like pizza by the slice sales and school lunch and concession accounts
  • Perfect for cutting multiple size pizzas that are cut into the same slice
  • The ultimate compliance tool for the FDA menu labeling law that require pizzas to be portioned (cut) into equal slices

 

+ I have a sheet pizza I cut into squares. Can I buy a square Portion PadL?

Yes, there is no pizza size, shape, slice or piece is impossible for the Portion PadL. We can make square and rectangle Portion PadLs cut into squares or strips. We can make a round Portion PadL to be cut into squares. A popular Portion PadL is a round pizza with deep VGrooves for cutting into strips for cheese bread applications. Need something other than the common round pizza cut into slices? Just call 330-608-5928 to let us design the ideal Portion PadL for you.


 

+ How do I order?

You can order online or call 330-608-5928.

 

+ Cleaning and Care

  1. Submerge your Portion PadLtm in hot dish-washing soap and water.
  2. Use a scrubbing pad and/or a scrubbing brush to clean both the front and back surfaces.
  3. Ensure that the grooves are properly cleaned.
  4. Rinse off the Portion PadL with clean hot water.
  5. Sanitize the Portion PadL with a commercially approved sanitizer solution following the sanitizer manufacturer’s directions.
  6. Hang or set the Portion PadL on a slightly elevated position to allow the Portion PadL to air dry or dry with a clean towel.
 

+ What size Portion PadLs are in stock?

The Portion PadL is custom made to each customer’s pizza size and slice applications. Custom made Portion PadL are made weekly. Each Portion PadL is shipped from directly from the manufacturer to your location.

 

+ What is the turnaround time?

Portion PadLs are made every Thursday. Domestic orders are packaged and shipped on Fridays. International orders are shipped the following Monday. Orders must be received Wednesdays by 6:00 PM EST for Thursday’s production schedule.

 

+ What is The Portion PadL made from?

The Portion PadL is a composition material of resin and paper and made for durability. The material is NSF food safe approved. The Portion PadL and all Portion PadL products are 100% in the USA.

 

+ I have two different slice applications, an 8 cut and a 6 cut, do I need to buy two Portion PadLs

If your largest pizza is a 16-inch pizza, no. We offer a two-sided Portion PadL. Made of the same NSF approved material. The two sided Portion PadL is thicker than the single side Portion PadL. The thicker material allows deep VGrooves to be cut into both sides of the cutting board. Due to the weight of the thicker material, anything bigger than a 16-inch pizza may be to uncomfortable for your employees to use. The cost for a two-sided Portion PadL is a little more than the single side Portion PadL, but still a great value.

 

+ What kind of knife should I use?

You can use a rocker or roller knife. To take advantage of the recessed grooves and cutting the crust completely through the crust, please make sure the knife is sharp. Dull knives will not cut completely through the crust.

 

+ I have two different slice applications, an 8 cut and a 6 cut, do I need to buy two Portion PadLs

If your largest pizza is a 16-inch pizza, no. We offer a two-sided Portion PadL. Made of the same NSF approved material. The two sided Portion PadL is thicker than the single side Portion PadL. The thicker material allows deep VGrooves to be cut into both sides of the cutting board. Due to the weight of the thicker material, anything bigger than a 16-inch pizza may be to uncomfortable for your employees to use. The cost for a two-sided Portion PadL is a little more than the single side Portion PadL, but still a great value.

 

+ I have a sheet pizza I cut into squares. Can I buy a square Portion PadL?

Yes, there is no pizza size, shape, slice or piece is impossible for the Portion PadL. We can make square and rectangle Portion PadLs cut into squares or strips. We can make a round Portion PadL to be cut into squares. A popular Portion PadL is a round pizza with deep VGrooves for cutting into strips for cheese bread applications. Need something other than the common round pizza cut into slices? Just call 330-608-5928 to let us design the ideal Portion PadL for you.

 

+ I would like to order, but don’t live in the contiguous 48 states. What is the shipping cost for my order?

Place your order online. Please add your shipping address in the Extra Customizations section. You will initially be billed online for the standard domestic shipping rate. We will email you.

A PayPal invoice for the door to door international shipping cost. Once the PayPal invoice is paid, we will be able to get your order to our manufacturer. Shipping cost does not include Duty/VAT.